t999cjb:Hi,
Im in the same situation, i sent my request for my £900 charges to be refunded on the 7th june, they (hsbc) did write back to me on 11th june to say they were investigating the matter, but i have heard nothing since. I think it now only leaves me the option of sending the 3rd letter (take to court) to see if they budge. I have been looking at todays news and it says that most banks ect are putting claims on hold at the moment while they are in discussions with oft, im not sure weather this will now delay applications already sent or future ones, I feel harrassment is my only final option
jayne
claiming back bank charges is a cat and mouse game, one judge favours the other rejects.
I hear their is a hearing coming soon which will decide if banks should pay out claims or not.
SO my advice is hold up fo a bit until this ruling.