In early 2007 I employed a lawyer to carry out work for my father's trust. Almost from the start we ran into problems with him as he was extremely slow, did not reply to phone calls or emails and gave quite wrong advice on occasion.
He had an abusive outburst which later he said was due to stress but matters did not improve. Finally nine months later in early October 2007, he resigned without warning leaving me to have to find a new lawyer who once he received the file, had to go over a lot of old ground at considerable additional cost to familiarize himself with the issues.In addition to that I estimated he delayed matters at least three to four months by his poor service.
The first lawyer did tell me at the time,his bill was close to GBP 4000 and he would not pass over the file until he had been paid. I told him I would pay under protest only, that I wanted a remuneration certificate, also to make a formal complaint to his company and a reduction of costs for the erroneous advice he had given earlier in the year.
He passed on the name of the senior partner to whom I should make a complaint. I did complain, but my complaint went unanswered. The file however was sent to the new lawyer without my paying the bill.
Since then nothing further was heard. He never sent his bill and I never received a reply to my complaint.
Today (close on a year and a half later ) I received a phone call saying he was sending his bill for payment, but that his firm might accept a compromise.
What advice can you give me please.