You may be able to use the above to minimise the effect of the catch up bill, however and unfortunately i'm relatively sure they'll be able to escape this. As long as they have been sending you statements whcih you have admitted not paying attention to -- you've not excersied your obligation/responsibility for ensuring the accuracy of your bills. If you had been monitoring your bills, you would have been able to bring the meter reading situation to the attention of your supplier earlier.

That said, don't stop in your attempts it can be argued very effectively that there is some burden of blame by your supplier. Depending on the outcome of your conversations you might also want to get prepared to issue a Subject Access Request (SAR). This is a request for a copy of all infoamtion relating to you held by your supplier - you will need to pay an adminstration fee of £10.00 and it can take upto 40 working days but it can often be invaluable.

metme:

I telephoned and demanded to know what was going on. I was told that over the two years readings had been taken but had not been passed on to the company,

You need to post which supplier you are with.

If it is a supplier which is a signatory to the Code of Practice for Accurate Bills and the quote above is accurate, then the supplier has failed paragraph (f) of the Code FAQ. In that case electricity consumed more than 12 months previously should be written-off.

I moved to Yorkshire to live with my partner. In the household is myself, partner, son, daughter and two grandchildren im raising as my own.

I had been living happily here for a year, I recieved my electric bill and was horrified, suddenly on my bill appeared £1,000 on top of the electric bill. I telephoned immediately, I was told that a few years previous, when my partner was with his ex partner, that a proper reading was never taken, they had now got a proper reading and we had been paying a lot less than we should!

I was quite angry, I had given in meter readings for a whole year, I was then told that the meter readers take the reading but dont always pass it on to the electricity department. So I was more annoyed as I was paying towards a bill that was my partners ex too!

I continued paying by direct debit, not checking my bill, my fault!, 2 years later I recieved a letter telling me that I owed £4,000 and my direct debit was going to be £210 a month. I telephoned and demanded to know what was going on. I was told that over the two years readings had been taken but had not been passed on to the company, they had just received the first, I was furious, the meter readers were taking readings and being paid for nothing!!!! Alarm bells rang!!! why was I owing £3,000 on top of the £1,000. I complained bitterly.

I have had some one check my meter twice, they say it is fine, so why is my electricty consumption so high? I cant understand it.

My husband works 12 hour shifts 6 days a week, my son goes to University, my daughter goes to colledge, one grandchild goes to school, one goes to nursery. There is only me at home apart from school hollidays.

Is there another way I can have my bills investigated by some one else, is there another way to check the meter other than work out how much electricity is being used by a kettle? This is how it was checked, funny thing was the meter man said "sorry, I cant tell you the result" I had to wait 3 weeks for a letter!

We are struggling to pay £250 a month, the electricity has told me realistically they want £450 a month. We are told we are using £150 of electricity a week. We have a tv, computer, fridge, fgreezer, dish washer, washing machine, dryer, shower, pond filter, hair dryer, straightners, iron ect all the usual things.

any advice where to go next? ive had enough so we are moving home next year, bet my electricity drops!