chalfontcouriers:

hi

02 sent me a new sim card & I deleted tomtom software from the phone. The charges went back to the low normal amount, but I didnt get any money back, so I joined Vodafone. 02 GO AND SUCK

thanks for the reply, ive asked 02 to stop my phone from using the internet so hopefully that stops the charges

Shame to hear you didnt get any money back

hi

02 sent me a new sim card & I deleted tomtom software from the phone. The charges went back to the low normal amount, but I didnt get any money back, so I joined Vodafone. 02 GO AND SUCK

Hello, found thist thread on google and have had the same problem, got a bill of over £120 in internet charges, said the same to me.

Have you got the problem solved?

It would seem that they are set by default from new to connect to the internet at midnight then, perhaps this is to enable them to update automatically. ?

Surely there must be a way to disable this feature by going into the phone settings. ?

I've had this problem too. Got a £300 bill... looking at my data charge bill online my phone appears to have connected at 00:00am every night since I activated it from the box. On the first occasion it has downloaded a 608meg! After this is has connected at the same time (exactly midnight) every night!

 Some more digging is needed I think!
 

Hi -- Just a long shot but is there any chance you may have connected to the internet by mistake, particularly if you use your phone as an alarm. ?

It's just that the times seem so coincidental and seem to correspond with you going to bed and getting up. !

Been with 02 for 11 months now with a xda orbit phone.

When I got my online bill in September there was over £120 in Internet charges.When I complained to 02, they said they couldn't give me times of when the phones was used with the internet. In October I got my next bill.Again there was £35 internet charges. Complained again & got £20 off the bill. This time he said the internet was being used between midnight & 5.00am. Got my November bill with £18 internet charges. Again complained. They have sent me a new sim card as that may be the cause. Still trying to get back £150 internet charges from 02, but its like banging your head against a brick wall.

I only use the internet with a wireless network & Im normally asleep between midnight & 5am.

Anyone else got this problem?

anyone help me?

 Rob