http://www.moneysupermarket.com/community/forums/broadband-77.aspxPlease read our <a href="/community/forums/t/moneysupermarketcom-user-community-standards-15449.aspx ">Community Standards</a>.enCommunityServer 2.1 (Debug Build: 0.5)http://www.moneysupermarket.com/community/forums/t/superantispyware-pro-waste-of-time-39527.aspxSun, 08 Nov 2009 23:24:10 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:168105access17http://www.moneysupermarket.com/community/forums/t/superantispyware-pro-waste-of-time-39527.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=168105 Some months ago I made the effort to read the credible (I know enough to disregard the ones poorly diguised as buy something here cos we get commision) reviews on antispyware and Super was raved about and there was clear daylight between it and the next best. I tried the free version then for only a few pounds bought the Pro version. Since then I have monitored it - bear in mind I don&#39;t know much - and all I get from Pro is tracking cookies flagged up as a threat when they&#39;re not and can be easily deleted with say CCleaner. Occasional real threats are "dangered up" by Avira paid for which I am very happy with. I know Windows Defender isn&#39;t well thought of but it does a perfectly competent job on a friend of mine&#39;s laptop. I&#39;ve reset Pro not to fire up on start up and close and it does one scan a day. No difference in result to restrictive settings earlier and laptop still seems slow to start up. Im thinking of uninstalling it. Any advice? Thanks http://www.moneysupermarket.com/community/forums/t/broadband-for-a-mac-39473.aspxThu, 05 Nov 2009 18:20:55 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:167894JoSa3http://www.moneysupermarket.com/community/forums/t/broadband-for-a-mac-39473.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=167894Hi there! I sometimes work for home using a MacBook so I need a reliable internet connection (BT is no good for macs). Any recommendations??? I presently use a Virgin media package and the broadband part is £20 which seems a bit steep? And to be honest I don't really need the TV or the phone! It kinda irks to pay line rental Breakdown costs:- £20 broadband M £11 Line rental £3.45 eve and weekends £5.50 TV M+ starter £20 M Broadband £1.25 paper bill charge Thanks for your time. http://www.moneysupermarket.com/community/forums/t/setting-up-a-wireless-internet-connection-39370.aspxSun, 01 Nov 2009 15:17:34 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:167420Twee10http://www.moneysupermarket.com/community/forums/t/setting-up-a-wireless-internet-connection-39370.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=167420 I am having problems connecting my wifes laptop to the net To begin with - I am only using WEP rather than WPA (I have other "older" gear to connect) - but that is another issue !! My netgear wireless router allows me to connect the laptop "wired" - but on running the network connection wizard - it see&#39;s NO wireless connections at all - previously (before rebuild) - the laptop connected straight away and also "saw" all my neighbours connections Even when security is disabled on the router - it does not see anything The OS is XP home The broadcom 802.11 g connection appears to have the drivers installed correctly - what have I missed ? http://www.moneysupermarket.com/community/forums/t/acs-law-letter-of-claim-35813.aspxWed, 10 Jun 2009 10:31:40 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:153303Skywalker20http://www.moneysupermarket.com/community/forums/t/acs-law-letter-of-claim-35813.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=153303I got a letter from this 'firm' today, explaining that they want me to pay £500.04 in damages for downloading a porn .avi on a P2P Bittorrent last June! I wasn't even in the Country, although there are other people living in my house in London. My ISP is BE. Has anyone else had any correspondence from this Company? They appear to have a website at www.acs-law.org.uk but having googled other forums, the general consensus seems to be that this is some sort of scam. When I entered this Company in Companies House, it reported that ACS Law Ltd has been dissolved!http://www.moneysupermarket.com/community/forums/t/69-months-broadband-39372.aspxSun, 01 Nov 2009 18:53:01 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:167425imetalmikey4http://www.moneysupermarket.com/community/forums/t/69-months-broadband-39372.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=167425 Hello from mister frustrated! Having recently seperated, been made bankrupt and moved into a rented flat, I am desperate for a decent broadband connection - thought i was prepared with my Vodafone dongle but am lucky to achieve 900 bps - it&#39;s taken me nearly 2hrs to register and compose this email ! I live in a 2 year old flat in BS32 which has a BT socket and is hard wired for SKY (including seperate telephone socket). Can anyone please advise of the cheapest options for obtaining a flexible broadband solution whereby there is no annual commitment and how/who do I contact in relation to activating the phone line? Ex partner used to do all this so I am not sure - that&#39;s why she is probably the ex ! Any assistance and indication of costs would be much appreciated. Kind Regards imetalmikey http://www.moneysupermarket.com/community/forums/t/reconnect-landline-another-person-lol-39259.aspxWed, 28 Oct 2009 13:04:09 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:167073morph6663http://www.moneysupermarket.com/community/forums/t/reconnect-landline-another-person-lol-39259.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=167073 Hi, i know a lot of people have already asked about this but i need some advice that is tailored to me :-) we had a landline - last provider was whoever david hasselhoff did some ads for, cant remember their name - but we felt we couldnt afford the line rental and so we ended up cancelling the line. as far as im aware this means our phone line is dead and we will need to reconnect. we still dont have a lot of money so couldnt afford bt&#39;s prices. is there anyone that will do it cheaper? i only want it so i can get broadband. our mobile broadband signal isnt strong enough where we live. anyone got any ideas? http://www.moneysupermarket.com/community/forums/t/please-help-o2-is-charging-me-334gbp-39175.aspxThu, 22 Oct 2009 22:30:02 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:166650gulyi4http://www.moneysupermarket.com/community/forums/t/please-help-o2-is-charging-me-334gbp-39175.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=166650Hi, I have exceeded my monthly allowance on my o2 mobile broadband, i have a 20 GBP/ month contract with 3GB allowance. I have NOT received any warning, any text, they did not disconnect me and now are charging 334 GBP for my monthly usage. Is there anything i can do here? I think it is absolutely over the top, they have done anything to warn me. Any tips what i can do to reduce this charge? Did anyone experience this before with O2? Thanks for any help!http://www.moneysupermarket.com/community/forums/t/bt-line-connection-charge-amp-sky-package-issue-38678.aspxThu, 01 Oct 2009 13:04:11 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:164680LHector12http://www.moneysupermarket.com/community/forums/t/bt-line-connection-charge-amp-sky-package-issue-38678.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=164680 I&#39;m going to be moving into a new apartment soon, a new build development that has BT sockets and a SKY dish pre-installed, but not connected. I&#39;ve heard that getting the BT line connected so you can even get SKY costs the ends of the earth and you get tied into a stupid contract etc with BT who are rubbish at broadband and cheapness and don&#39;t have a tempting TV package of any kind. I can&#39;t go with Virgin as only the SKY dish is installed so there is no cable optic facility. How can I grab myself a decent TV/Phone/Broadband deal without paying the ends of the earth? The broadband has to be FAST btw! http://www.moneysupermarket.com/community/forums/t/mac-code-issues-name-and-shame-556.aspxThu, 27 Jul 2006 13:06:02 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:1245Jason Lloyd80http://www.moneysupermarket.com/community/forums/t/mac-code-issues-name-and-shame-556.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=1245A MAC code, (Migration Authorisation Code) is a code like a serial number that identifies your broadband connection in a telephone exchange. When you switch between broadband providers the old broadband provider passes it on to the new provider and they pass it on to an engineer to simply switch your connection across in your local telephone exchange. Whilst it's not essential to have a MAC code to switch between broadband providers it makes it a whole lot quicker and easier. If you don't have the MAC code it means your broadband has to be disconnected, located by the new provider and then reconnected again. This process takes up a lot of time and hassle. A number of broadband providers have signed up to the MAC code voluntary scheme supported by Ofcom. By signing up they have made a committment to send a MAC Code within 5 working days and the broadband providers who switch the customer are committed to switching them in 30 days or less, (the MAC codes are out of date after this time anyway). You can see who's signed up here: http://www.ofcom.org.uk/advice/codes/bbm_cop/ We want to expose broadband providers who are MAC code offenders and make it hard for people to switch. Tell us your MAC code nightmares and name and shame the broadband providers who don't provide them and have caused you the most hassle or even resorted to dirty tactics to prevent you from switching, (this also includes providers signed up to the MAC code scheme as well). We'd like to create a league table of the biggest offenders and when we've got enough information behind us we're going to publish our results in the media, (if you want to be a case study then please indicate in your post). So come on then who's first? Regards Jason Lloyd Broadband Channel Manager moneysupermarket.comhttp://www.moneysupermarket.com/community/forums/t/mobile-broadband-38865.aspxThu, 08 Oct 2009 19:11:10 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:165415curlykate4http://www.moneysupermarket.com/community/forums/t/mobile-broadband-38865.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=165415 Hi, I need to know how dongle works. Do you have to pay monthly or can there be a one off charge. Need this for dauughter ( laptop) who lives 50 miles away from home during week. Have tiscali broadband at home with router etc. Mobile pay n go is with o2. advice of cheapest way to do this? Thanks http://www.moneysupermarket.com/community/forums/t/sky-package-price-differences-for-flats-fact-or-m-38794.aspxTue, 06 Oct 2009 13:20:51 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:165144LHector1http://www.moneysupermarket.com/community/forums/t/sky-package-price-differences-for-flats-fact-or-m-38794.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=165144 I read in the T & C on Sky when looking at their packages that it states "prices mary vary for Sky+ and HD+ boxes if you live in a flat"...........why? I&#39;ve never heard of anyone having a price difference for being in a flat, but if there is, feel free to let me know as I&#39;ll be "technically" in a block of apartments. Keep thinking I want HD though but you pay loads and half the channels I won&#39;t watch, I must get that out of my head! :P http://www.moneysupermarket.com/community/forums/t/6-years-and-still-no-broadband-how-the-do-i-actua-5500.aspxSun, 13 May 2007 15:41:30 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:23393Meltdown20http://www.moneysupermarket.com/community/forums/t/6-years-and-still-no-broadband-how-the-do-i-actua-5500.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=23393 Right this is really getting my goat now. Sometimes I can deal with it, but sometimes not and I go mad. I&#39;m mad as hell today about it....This is a very brief account of it. I live in a village in West Wales. After 4 years of patient waiting my exchange was finally enabled in May 2005 ..yippee (or so i thought). I then found out that I am on a "shared" line and there is insufficient line capacity in the village and my line is on a piece of kit using incompatible fibre optic technology (broadband needs copper lines). Now one way around this was suggested at the time by BT engineer and also sales was to order BT Broadband package which I dutifully did with the idea that BT would sort out the technical side. My order was processed and my router arrived ad on the due day I set it all up and ...nothing, nada, zip. Obviously they hadn&#39;t "fixed" the shared line. Order was cancelled appologies made etc. that was 2005. I still have the router. Here we are in May 2007 and NOTHING has changed. Engineers have said there is SPARE capacity at the exchange and I COULD be moved onto a line of my own thus enabling broadband. I have emailed complaints and requests to BT all to no avail. I&#39;m not going to waste my breath on someone in India who couldn&#39;t give a rats ass if I can&#39;t get broadband here so in desperation I am here. The question is simple but I doubt the answer will be... How can I force BT to finally give me a line that I can get broadband on? Any help appreciated thanks... Phil.... http://www.moneysupermarket.com/community/forums/t/bb-credit-checks-38463.aspxWed, 23 Sep 2009 12:14:57 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:163952Misc3http://www.moneysupermarket.com/community/forums/t/bb-credit-checks-38463.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=163952 I don&#39;t have very good credit at the moment & am looking for a different provider as i&#39;m paying &pound;60 every 3 months on BT & that&#39;s not even unlimited. So wondering if BB providers do credit checks? Thanks in advance. http://www.moneysupermarket.com/community/forums/t/mobile-broadband-security-38062.aspxSat, 05 Sep 2009 03:20:53 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:162272access4http://www.moneysupermarket.com/community/forums/t/mobile-broadband-security-38062.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=162272Mobile Broadband security I have done my best to familiarise myself with what security, different to home, is required if one uses a laptop with a dongle or Wifi hotspots. As I understand it in the case of a dongle nothing extra over and above home is needed. In the case of Wifi hotspots this seems to be a bit of a minefield. All advice appreciated. Thank you. http://www.moneysupermarket.com/community/forums/t/broadband-billing-not-being-billed-how-long-can-t-38040.aspxFri, 04 Sep 2009 07:30:06 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:162164Asinine2http://www.moneysupermarket.com/community/forums/t/broadband-billing-not-being-billed-how-long-can-t-38040.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=162164Hi, I have a contract with a broadband provider, I was on a monthly tariff, moved home, they messed up the connection and left me without bb for about 6 weeks, so gave me £30 credit and lowered the monthly tariff to £9.99. After the credit period ran out, approx June 2008, in about July 2008 they called to say that the direct debit had not started yet, re-took my details to start it again and took a £5 charge from my Visa to get the balance back to zero or something. Its now August 2009 and I'm still not being billed by them. I am interested in moving from them to another provider, what problems am I likely to find when I ask for my MAC? Can they back bill me for as long as they want? Thanks. http://www.moneysupermarket.com/community/forums/t/thumbs-down-vodafone-mobile-broadband-and-custome-36951.aspxWed, 22 Jul 2009 09:50:05 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:157543clairelj8http://www.moneysupermarket.com/community/forums/t/thumbs-down-vodafone-mobile-broadband-and-custome-36951.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=157543Is there anything I can do (apart from this!) when a company just won’t respond to complaints about service? After buying mobile broadband from Vodafone and initially receiving a faulty set, it took two weeks of almost daily phone calls, plus two visits to local stores (one abortive), to get a USB and SIM card that worked. In that time I was consistently misinformed, passed around from team to team, had service commitments to me including ring-backs and deliveries not met (all clear training issues), spent literally hours in phone queues and was cut off several times. I constantly had to repeat myself (often several times per call) and chase, and no-one took any ownership or initiative. Overall it’s one of the worst examples of (lack of) customer care I’d had in a very long time and my frustration is compounded now by getting just no response to my complaints. I’ve complained on-line (no response to complaint in May despite auto-acknowledgement email), responded to two automated phone surveys they proactively asked me to complete, and written to their head office. All I want is an apology, some genuine reflection and for my contract to start from the date I actually got a working USB. Whilst my USB only works first thing in the morning and last thing at night and then very slowly, ironically I was expecting that (only a “good” service level apparently) and resigned myself to it because it's probably largely the area, but I didn’t expect an almost full-time job for 2 weeks on what should have been so simple. In the short term I’m still a customer, but I will never buy anything from them or recommend them again. NB with a 'good' service (steady green light) it's taken me 35 minutes just to log in and cut and paste this!!http://www.moneysupermarket.com/community/forums/t/bt-broadband-contract-end-37248.aspxMon, 03 Aug 2009 09:48:25 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:158704kevmeister123410http://www.moneysupermarket.com/community/forums/t/bt-broadband-contract-end-37248.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=158704Hi all, just a quick one. My BT Broadband contract ends on 3rd of September (so i'm now in my last my month). I want to sign up for 02 broadband - IT'S WELL CHEAP in comparison. BUT!!! the 02 deal ends on Friday. Do I have to wait till 3rd of September before i sign up for 02, or because i'm in the last month can i sign up for 02 now? Many thanks Kevhttp://www.moneysupermarket.com/community/forums/t/512kbps-internet-37135.aspxThu, 30 Jul 2009 10:15:16 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:158271bendytoy3http://www.moneysupermarket.com/community/forums/t/512kbps-internet-37135.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=158271 Hi, Can anyone tell me what ping, download and upload speeds I should be expected to get with this connection. If I test it, my results are somewhat erratic; ping varies from 198 - 2690, download from 0.7 - 4.1, and upload 0.0 - 0.10. I know that my provider will start umming and ahhing about the fact that I use wifi (from which the signal always shows as excellent) and also the umming and ahhing will increase as soon as the word skype is used. I have been in touch with skype who assure me that I should be able to have acceptable calls with this connection. I understand that you can never reach the full speed that you pay for but it would be very helpful to know what I can reasonably expect. Any help will be much appreciated. Thanks. http://www.moneysupermarket.com/community/forums/t/1amp1-internet-please-help-advice-needed-37049.aspxMon, 27 Jul 2009 14:33:42 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:157984Drx3http://www.moneysupermarket.com/community/forums/t/1amp1-internet-please-help-advice-needed-37049.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=157984 Just over 2 years ago I bought some domain names off this company on a 2 year contract - cost me about &pound;126, didn&#39;t end up using them - never done anything with them and no longer use the email account from which I signed up. Got a bill in the post a couple of days ago for &pound;185 for the next two years, they have auto renewed the domains even though they no longer have a valid card and I have never used any of the domains. Help - any suggestions, I don&#39;t want to pay them &pound;185, have been emailing asking to cancel everything but they are threatening to pass to a debt collection agency and add another &pound;15 onto bill. I have been online through their website and now cancelled everything but as they auto renewed in June they are refusing to negotiate on this &pound;185. Any advice greatly appreciated Thanks http://www.moneysupermarket.com/community/forums/t/found-the-uks-most-expensive-mobile-broadband-36614.aspxThu, 09 Jul 2009 23:44:48 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:156219amf4http://www.moneysupermarket.com/community/forums/t/found-the-uks-most-expensive-mobile-broadband-36614.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=156219In February 2009 I purchased a T-Mobile Dongle and ShareDock from the York T-Mobile shop. After just over two weeks the unit ceased to work. After several phone calls I took it back to the shop from which I purchased it and was told that as it was more than 14 days old it needed to be returned for repair. I was given the telephone number to call T-Mobile (at 10p per minute) and after some delay got to speak to an operator. I was told that a returns bag would be despatched to me and the item would be returned for repair and that this would normally take up to 28 days. I asked if it was possible to have a replacement unit whilst it was in for repair and the shop said this was against T-Mobile policy (even though they clearly had stock and demonstration units in the store). I explained that I felt this unfair as I was being charged for a service which I had - through no fault of my own - no means to access. Three weeks passed (during which the line rental was efficiently taken from my account as it has been on a monthly basis since) and no returns bag appeared. As I needed mobile access I took out a Pay as You Go deal with another service provider to tide me over. Total cost was now approaching £200 for two weeks T-Mobile broadband access. Several phone calls via India later I was told to take the USB stick back into the shop, which I did. The shop agreed to return it on my behalf and ‘marked it on the system as urgent’. By May I had still not heard anything. The unit was variously described as ‘being tested’ and ‘on its way back to me’. My frustration was starting to show with the help desk. I had to repeatedly relay the whole story to several people on each call as they tried to help me. On two occasions I was mysteriously ‘cut off’ in the process and consigned to the back of a 20 minute (at 10p per minute) queue. In June I finally lost patience with T_Mobile. I expressed my utter outrage at the way I had been treated. The complaints' team escalated the case and investigated. I was informed that the unit had already been sent back by recorded delivery. Eventually they ascertained it had been sent back to the shop (not to my home address as I had been told) four weeks ago and was ready for collection. The shop had apparently sent me a text message to inform me of this. Problem was that without the Dongle I had no means to receive said text message. D’Oh (in Homers words) To rub in the salt the shop assistant told me that they were aware of this but there was nothing else they could do (but were happy to sit on it – marked as urgent, or so I was told, for four weeks or more). I was also given an interesting insight into what the shop thought of the helpdesk. I contacted the complaints team again and demanded that they cancel my contract. This was refused. A ‘final’ offer of the balance one months free line rental was made. By all accounts I think I deserve more having spent well over £150 per week and counting (yes, you read it correctly) for T-Mobile Broadband Access – Is this some sort of a record I wonder (perhaps you can poll your readers?). I have been five months without (and paying for) a service which I am physically unable to access due to the suppliers incompetence and no fault on my part whatsoever. I am similarly bound into a contract upon which I believe t-Mobile have defaulted. If the rumours are true and Vodafone are about to buy T-Mobile I hope they can sort them out. They certainly cannot make it worse from my experience.http://www.moneysupermarket.com/community/forums/t/virgin-amp-bt-broadband-tech-help-both-awful-or-j-36551.aspxTue, 07 Jul 2009 18:38:16 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:155935access1http://www.moneysupermarket.com/community/forums/t/virgin-amp-bt-broadband-tech-help-both-awful-or-j-36551.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=155935 I&#39;ve read past posts on both here, trawled the internet and got some personal feedback. The help systems are awful because they are done by operators working with set scripts and there is no joined up thinking or indeed reading what has gone before so there is often an insistence on covering old ground quite pointlessly before going on to a new irrelevency. I said to someone in a broadband company who was of a level to know if I was talking sense or rubbish - Companies use this awful system for their benefit because they think it&#39;s cheap and try and kid customers that it&#39;s for their benefit. He agreed. RELIABILITY BEST MEASURE BUT HOW DO I FIND IT? Someone I know has had a very bad experience with Virgin & BT Tech Help but now Virgin have finally sorted things out she doesn&#39;t know what to do for the best? The best I could say was try and find out the most reliable but having looked behind "Reliable" on Google is actually the top ten best deals, for example. http://www.moneysupermarket.com/community/forums/t/moved-into-a-rented-house-that-has-an-existing-br-36937.aspxTue, 21 Jul 2009 18:54:37 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:157487smilingreb1http://www.moneysupermarket.com/community/forums/t/moved-into-a-rented-house-that-has-an-existing-br-36937.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=157487 We moved into a rented house on july 1st, we later discovered that the previous tenants still have an existing sky contract on the house that they say they cannot cancel till the end of august. This leaves us with no phone, internet or sky tv till then. We rang sky and asked what to do, they asked to be faxed the tenancy agreement stating our names and address and said that once we did that it could be installed for us. We did this and they then said due to rights of privacy they needed the previous account holder to cancel the contract. What can be done to canel this contract so we can start a new one and have the internet and phone? http://www.moneysupermarket.com/community/forums/t/mobile-broadband-abroad-36565.aspxWed, 08 Jul 2009 13:36:53 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:156004drfc566http://www.moneysupermarket.com/community/forums/t/mobile-broadband-abroad-36565.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=156004I want to take my laptop abroad to Spain (3 1/2 weeks) and wonder what was the best paid package to connect to the internet. I don&#39;t want to rely on free hotspots and not staying anywhere with a connection such as a hotel. So far I have come across mobilitypass which seems expensive to buy and not cheap to download and my phone supplier vodaphone where their plans do not seem that cheap even if they do throw in the USB. Any help appreciated. http://www.moneysupermarket.com/community/forums/t/student-flat-with-no-bt-line-best-broadband-deal-36415.aspxThu, 02 Jul 2009 23:39:41 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:155490patterdaleguy2http://www.moneysupermarket.com/community/forums/t/student-flat-with-no-bt-line-best-broadband-deal-36415.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=155490 My daughter is about to commence a 2 year lease on a flat in Manchester sharing with 3 others but there is no BT line currently. There were looking at SKY for a basic TV package, evening and weekend calls and broadband but are put off by the BT instal costs of approx &pound;125. Can you advise best deal for a shared wireless internet service with any other benefits of calls and/or TV channels? http://www.moneysupermarket.com/community/forums/t/bt-free-landline-connection-36212.aspxThu, 25 Jun 2009 08:51:16 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:154752TheoK2http://www.moneysupermarket.com/community/forums/t/bt-free-landline-connection-36212.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=77&PostID=154752Hi everyone, I&#39;ve just moved into a flat with no landline connection. I phoned O2 to enquire about their broadband packages and the operator told me that BT currently have an offer whereby they are waving the &pound;120 connection fee, which lasts until the end of this month, pointing me in the direction of the moneyssavingexpert website. However, I have been unable to find this offer mentioned anywhere! Can anyone help me out here?