http://www.moneysupermarket.com/community/forums/pet-insurance-148.aspxenCommunityServer 2.1 (Debug Build: 0.5)http://www.moneysupermarket.com/community/forums/t/directline-and-small-print-32568.aspxFri, 06 Mar 2009 18:21:13 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:141280peteh552http://www.moneysupermarket.com/community/forums/t/directline-and-small-print-32568.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=141280 I am disgusted with Directline pet insurance, not only did they refuse part of our claim when our dog had emergency treatment and had to be euthanised, they are now demanding another premium, due to the claim being made after 21st of the month! I would discourage anyone from using them, we only made 3 claims in 10 years, and they were slow to process each claim, but never slow to ask for money!! http://www.moneysupermarket.com/community/forums/t/how-do-you-get-money-from-e-and-l-pet-insurance-14770.aspxThu, 29 Nov 2007 11:20:18 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:65418loz19852http://www.moneysupermarket.com/community/forums/t/how-do-you-get-money-from-e-and-l-pet-insurance-14770.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=65418 Help! Earlier this year I took out a policy with E and L pet insurance for my 8 year old cocker spaniel. I was pleased that it was so cheap and I was able to pay the amount in full instead of monthly payments, my first mistake! About a month later he started limping so I rang E and L to confirm I would be covered for any treatment because the policy was so new, they said that this was all fine and they was nothing to worry about so to cut a long story short I took him to the vets, the bill was nearly £300 and he now has arthritus. After 6 months of battling with E and L for my money back they decided they needed to know the Exact time and date that my dog started limping! I contacted them saying I didnt really know so the lad on the phone told me to guess, so between me and him we came up with a date. E and L decided that this date was too late and I must of meant the month before therefore I was not covered for the treatment because of the date the policy started. Amazingly enough they had every telephone call recorded that I made to them......... apart from the first one of course where they agreed that my dog would be covered! I have also had further problems with them but this is getting too long already! but to be frank they are just a rip off! They take your money upfront and when you try to claim they will not pay out! However they have given me 6 months to appeal the decision, not that it will make any difference to these rip off merchants as no doubt they will come up with another excuse not to pay out, but does anybody have any ideas on how to re-claim some money???????? Loz http://www.moneysupermarket.com/community/forums/t/pet-insurance-34645.aspxTue, 05 May 2009 10:30:29 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:148645christine123http://www.moneysupermarket.com/community/forums/t/pet-insurance-34645.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=148645 there are pros and cons for insuring your pets. Recently one of my dogs became ill and after exhaustive and very expensive tests for underactive thyroid, diabetes and cushings disease - we have definitely settled on diabetes and the cushings is still under review. Over the past 2 months I have spent over £1000 on medication and tests. If she does have Cushings as well as diabetes her medication will be in the region of £100 per month. I do not have insurance, she is 10 years old and has never been ill in her life up to this point. However when discussing my 'error' in not having insurance with several people I have been told that she would have, in effect, ceased to have been insured anyway because of her age. It seems that when the risk of claims becomes more real there are get out clauses for insurance companies. http://www.moneysupermarket.com/community/forums/t/pet-insurance-33584.aspxWed, 01 Apr 2009 20:03:09 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:144617TEDDYBEAR29http://www.moneysupermarket.com/community/forums/t/pet-insurance-33584.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=144617 Can anyone tell me the point of Pet insurance when the bill always seems to come to a pound or two just below the excess. I have just been to the vet where the bill has been £39 and £28 and cannot claim because the lowest excess seems to be £50, http://www.moneysupermarket.com/community/forums/t/pet-insurance-29221.aspxTue, 16 Dec 2008 21:00:02 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:129867Di7http://www.moneysupermarket.com/community/forums/t/pet-insurance-29221.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=129867I have has my choc lab insured since she was a puppy 11 years ago and have only had to claim for vet bills in the last year or so. I am hopping mad to discover that the cover only provides one year of treatment for each ailment.. So as an old girl who has problems with her hips and ears ( the dog not me ) after a year I have to foot the bill. I know I should have read the small print but I am left with a problem, should I carry on paying £24 per month or stop and save the money to pay towards her medication that costs £40 per monthhttp://www.moneysupermarket.com/community/forums/t/pet-insurance-company-not-taking-the-money-out-30626.aspxSat, 24 Jan 2009 17:21:09 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:135088jennyz1http://www.moneysupermarket.com/community/forums/t/pet-insurance-company-not-taking-the-money-out-30626.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=135088hi, don,t know if any one can give me some advice, i,ve had pet insurance with the same company for 10 years for my dalmatian , but this year its all got wrong !! Heres what happened i changed bank accounts in october , changed all the direct debits including the pet insurance , everything else went well apart from the pet insurance , which i didn,t reliase untill i put my claim in for Zak been ill it was for £270 , then i found out i hadn,t paid the insurance since october , this was resulting from the bank account changing , the bank said the pet insurance direct debit had been set up by them and it was the insurance companies fault for not taking it out , the insurance company said they i sent them a letter to say cancel the direct debit but i did not sent this to them , why would i cancel this when my dog was still well . Since this has all happened my dog got very ill and i said no to more treatment and had him put to sleep . so what do people think do i have case to complain or not !!! http://www.moneysupermarket.com/community/forums/t/pet-insurance-query-28165.aspxThu, 20 Nov 2008 22:37:38 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:123990moggieb2http://www.moneysupermarket.com/community/forums/t/pet-insurance-query-28165.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=123990 Hi, hope someone will read this!! We have a 7 yr old Rottweiler who has has been insured since he was 8 weeks old. We pay £26.71/month to E & L. We recently adopted another Rotty a couple of years younger who is not yet insured so I decided to do a search using the older dogs age to see if we could save some money. Cheapest quote (using this site) was £15 odd for Bronze cover. Same company's most expensive option was Diamond cover at £17.50. The company? E & L. Firstly, how can they justify this and does this happen in other areas of insurance? I'm thinking of cancelling the policy and reapplying as a new customer. There's no reason why I can't do this is there? http://www.moneysupermarket.com/community/forums/t/pet-insurance-whats-the-point-492.aspxFri, 14 Jul 2006 09:48:21 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:1061Kate19http://www.moneysupermarket.com/community/forums/t/pet-insurance-whats-the-point-492.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=1061After watching a piece on GMTV last week i was astounded to find that the fastest growing crime in Britain is Dog Napping - What is the world coming to? Sad as it must be to have your dog napped, i cant believe that people are paying to insure their pets. Would be interested to hear from anyone who has taken out a policy and if they have ever had to make a claim.... http://www.moneysupermarket.com/community/forums/t/indoor-cat-insurance-621.aspxWed, 09 Aug 2006 13:02:09 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:1408Bagpuss2http://www.moneysupermarket.com/community/forums/t/indoor-cat-insurance-621.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=1408I have two indoor cats, which are fully inoculated and under the supervision of a vet, to which end they don't require the inoculation for Leukaemia (as they are indoor cats). Can you recommend a good pet insurance as I've done a search and its a mine field out there. Obviously I want value for money but I also want to know that Mummy's little angels are going to be covered for any event and that the insurer won't get out of paying hefty vets bills on the technicality of their policy wording. Yours Bagpuss.http://www.moneysupermarket.com/community/forums/t/help-how-do-i-cut-my-pet-premium-493.aspxFri, 14 Jul 2006 10:20:33 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:1062Lucas7http://www.moneysupermarket.com/community/forums/t/help-how-do-i-cut-my-pet-premium-493.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=1062Hi. I have pet insurance for my dog but the premium is sky high - more than £500 a year. Is there anything I can do to cut my premium or are there any insurers that offer lower rates?http://www.moneysupermarket.com/community/forums/t/pet-insurance-and-car-insurance-for-up-to-6-month-8362.aspxMon, 16 Jul 2007 16:26:02 GMTd60303e3-0d44-49ad-b329-9875dfa2f932:35676scruffbags4http://www.moneysupermarket.com/community/forums/t/pet-insurance-and-car-insurance-for-up-to-6-month-8362.aspxhttp://www.moneysupermarket.com/community/forums/commentrss.aspx?SectionID=148&PostID=35676 I am hoping to go to france travelling in a caravan for 6 months with my 2 dogs. Does anyone know how I get insurance for the dogs and the car as everyone I have tried only does 21 to 30 days holiday cover. Ps I am not over 50 (if I was it would be no probs for the dogs)