Just a Quick update!!
Its now 22st July and still no reply to my Brother!! I Rang them on the 16th spoke to a man who said all he could tell me was my Brother would recive a letter over the next few days. (so they must have letter posted 6th july)
Rang again on the 20st to be told by a lady that there was nothing on the system to say thay had recived any letter for my Brother. 34 days later still waiting