Hi New user so not sure if iv posted in the right place!!
In Jan 2005 i Bought from Currys a Plasma 42in T.V £1300 (9 Month Interest Free Credit) they advised me to take
out the whatever happens insurance (Since found out i didn't need to at the time of purchase but hey) anyways my
brother signed the agreement as i was unemployed at the time!! but the T.V was delivered to my Address in my Name
the T.V developed a fault 15th June 2009 rang up WH and a tech guy came said no problem they would pick it up on the 18th june and would take about 7 days to repair!!
On the 25th of june i recived a Voucher for £699 plus £6.66 towards my next WH cover for my new TV no phone call to say my TV could not be repaired anyways the voucher came in my Address but my Brothers name so can't use it rang them up to be told no problem send them back and they would change the name today iv recived a letter saying my brother has to write to them to change the name but they have been taking payments from my bank for the last 3 years for WH.
(the 1st 9 payments was taken from my brothers bank account me paying them then i payed the remaining balance off and changed the WH payments to come out of my bank account) i Rang and expained the ins and outs of why this was and they was fine about it!!
The £699 voucher is surpost to be for a TV the same speck as mine but the one on the voucher they have surgested is not no Fast Tex or Auto Install as was on my old philips one!! in total iv spent £1300 plus £330 on WH and they sent me £699 and im sure £110 of the WH was Miss sold to me as i was told i HAD to take it out on the day of purchase!! im not sure i will be using WH on my new TV if and wene its sorted as the TV will be £699 so if that goes wrong what will they allow me for a replacement £199.