Hi mate.
Look at the subject box "Talk Talk Problems" its in the ASK THE EXPERTS help forum. I started that off and it will tell you why i went back to BT / AOL. Even though AOL are now owned by Talk Talk its still a lot different and you get your services from AOL.
Mate, dont wait for your broadband. Get out now
http://forum.moneysupermarket.com/forums/thread/6309.aspx (click here)