Hi dreamcatcher

I can see that this has been a very confusing and frustrating situation for you.

I work for the Vodafone eForum Team and we are dedicated to resolving customer queries online.

I would love the opportunity to resolve this for you. If you send me an email from the Contact Us(vodafone.co.uk/contactus) section of our website, with a link to this thread and FIT135 in the body of the text (so that you are routed straight to my team) I can investigate this for you.

Speak to you soon!

Kirsty_Vodafone

Vodafone Customer Services

eForum Team