govindsa:

With this in mind I have refunded all charges on your account that are outstanding. I have also refunded the £58.13 that was debited from your bank and requested that this be returned to your bank accounts. This can take up to 14days to process.

I have also let DLC know about the changes and refunds I have made to your account.

If you have any more questions then please let me know. This will resolve things for you though and get things cleared up once and for all.

Thanks

Kind regards,

Wayne_Vodafone
Vodafone eForum Team ]

Hi govindsa

I'm sorry for the confusion here.

As per the email you don't need to worry about DLC any longer as Wayne (who is part of my team) has already credited the charges to you and let them know about the changes and so this contact will now stop.

I'm glad we could resolve this for you.

Kirsty_Vodafone
Vodafone Customer Services
eForum Team