Hi govindsa
I'm saddened to hear about the difficulties you have had whilst closing your account.
I work for the Vodafone eForum Team and we are dedicated to resolving customer queries online.
If you send us and email from the Contact Us section of our website with a link to this thread and FIT135 in the body of the text (so that you are routed to us) we will look into thsi for you.
Speak to you soon!
Kirsty_Vodafone
Vodafone Customer Services
eForum Team