Hi there

I work Vodafone and haveing read about your experience I'd like to offer my help in getting this resolved.

Send an email for the Contact Us page of our website with a link to this thread and WRT135 in the body of the text (so your email comes straight to my team) and we'll get back to you as soon as possible.

I can see taht this has been a difficult time for you and would love to see you get a resolution.

Speak to you soon

Kirsty

Web Relations Team

Vodafone UK