I have a secured household loan with Endevour Personal Finance, and my understanding of the loan was that it went with the bank of england base rate, whne i contacted them today to ask why our payments hadnt come down, they said our rates were from the Finance House Base Rate. I've never heard of this. The loan has went up and down over the past few months. Will the Finance House Base Rate start to reflect the bank of england rate?

Please help im very confused

Anne-Marie