None of us are able to speak to managers as they are not allowed to take customer calls. They used to be able to but that has been changed in recent months. They are now told to take customer details and phone the customers back when they have time. Unfortunately they have very busy workloads, or are too lazy to make the calls.

If you were to contact their manager and the instagator of this system he will probably reverse this descision and we will be able to talk to managers again. You can send letters to dean saunders at the Christie Fields address on you bill, mark them private and confidential and sent them recorded delivery.