All,

Just a final update on this.

Out of the total cost (car hire and flights) of approx £1065 I got £440 refunded from eBookers, and £440 from the insurance. The remainder £!85 lost was £130 excess on policy, £35 ebookers cancellation Fee and £20 from the car hire as this wasn't covered on my policy (the remainder of the car hire cost was refunded from eBookers)

All in all happy with outcome.

Basically any thing thats non-refundable from your costs (including the flight taxes which in my case was a major portion) you should be able to claim on given you have the GP sign the appropriate forms (cost of £20 for us)

Raj

BTW - Customer service was good (even though at first they said we weren't due anything not having taking into account all the non-refundable costs (i.e taxes) When we broke down what we thought we were due they agreed)