I have an update!

On Wednesday, I received a call from NUD saying that they will resolve my claim by Friday and call me... Yeah yeah yeah I thought! What a shcok it was to actually get a call, this is the first time they have actually called back when promised.

The good news is that they have settled, finally. So this weekend, we are having a farewell party for the spiders and getting all the katundu out of the car as it heads of to be broken up for spares I guess.

Still not a peep out of the compliants department or "CEO's" office regarding my complaint though. But thanks to all for the support thus far.