Craphone Whorehouse - love it!!

I actually had my first mobile and sim from them, a few years ago on their Fresh tarriff and even though it was pay as you go, they let me run into credit by 70 pounds! I thought at one point, "this top up (of 10 pounds) is lasting ages...." When it told me I had run out of credit, I put another tenner on it and it didn;t activate. When I went to ask them why, they said I had to pay off the 70 pounds I owed them first. I was so surprised I almost fainted right there in the store....I pointed out it was payg, and they said they reserved the right to let you have actual credit at their discretion (without telling you) and it was in the small print. (I checked, and it wasn't) They then told me if I didn't like it I could take my business elsewhere, and I did. They must have known they didn't have a case, b/c they never contacted me again or tried to recover the money I "owed" them. I wasn't aware that they were connected to AOL - makes sense though...one big crappy family.

By the way, when was it in the news? Any particular programme, like panorama? I'd like to find that and watch it....