What a load of rubbish!!! I strongly advise anyone to stay away from NotSoSupanet .
I completely agree with Peachee in so far as ""You are thugs, bullies, criminals, and oh...yes a very bad internet provider!"
Oh... I would like to add that Supanet are a VERY VERY VERY bad ISP. I can not emphasise it enough. Do not use them! You have been warned. Terrible speed, terribe traffic shaping, terrible service and terrible latency. Utterly useless. Save your money.
Anyone fool enough to still think about using them please visit...
http://www.moneysupermarket.com/community/forums/t/stay-away-from-supanet-6353.aspx?Source=MSSEGOO
http://www.moneysupermarket.com/community/forums/t/avoid-supanet-at-all-costs-26279.aspx?Source=MSSEGOO
http://www.moneysupermarket.com/community/forums/t/avoid-supanet-6353.aspx?Source=MSSEGOO
http://www.moneysupermarket.com/community/forums/t/avoid-supanet-at-all-costs-26279.aspx?Source=MSSEGOO
... and thats just from this website. Have a look around the internet yourself. I can't post links to other sites here as they get removed. I suggest looking at http://www.thinkbroadband.com/ in the forums.
Don't be stupid enough to tie yourself in to a 24 month contract with these idiots. There is a clause hidden in their Terms & Conditions that means you have to pay a £40 fee if you leave with 24 months (even though it is a 12 month contract) and believe me, you will want to leave as soon as you can!
Supanet,
Reply to all of the issues in the above threads. I dare you.
AVOID AVOID AVOID