I am connected after 5 months of waiting. Issues, all issues seem to have been resolved without compensation. Even wrote 7 more than 7 letters of complaints and numerous phone calls, no reply, not even a letter to say they received my complaint letter. This is really horrible. Whan can you do about such a bad service? nothing I guess. I just thought if there are people like me who have waited their connection or broadband modem for 5 months like me. They sign you up to take over you line. Then you wait for broadband for months, when you call and ask when the broadband will work? they tell you have to buy a modem. Then you keep on calling for few more months and after 34 promises of deliveris the modem arrives at the end through the letter box.

I had me lesson. I wish I never left BT.