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Talk Talk threats

  •  Mon, Dec 15 2008, 8:11 PM

    Talk Talk threats

    I have tried to e-mail Stephen Fell out of utter desperation, having seen that he helped another Talk Talk customer on the internet on 'Money supermarket.com'.The address he has given is not being recognized and outlook express claims it doesn't exist. This is the first time I have ever joined a forum, so I hope it works!!I was due to move in July and numerous e-mails were exchanged with Talk Talk.I then had discussions with advisors in South Africa, who refused to allow me to transfer my account to my new address.Eventually, I spoke to a man in a call centre in Lancashire, Craig, who waived my cancellation fee of £69.99 because of all the aggravation, complaints and incorrect information I had been given.I subsequently settled my final account in July, as billed, for calls, line rental etc.Now, I find I am receiving, via my old address, threats of court action, debt collectors etc.Having been told my account is clear in July and then to receive these threats is outrageous and I would appreciate some assistance with this matter.What can I do??

    Can anyone advise? I am getting nowhere

    Moderator - Have you replaced the AT with the @ symbol. ?

    • Post Points: 5
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