Yep, they changed my password without telling me and without my permission. NO APOLOGY. NO EXPLANAITION. NO CUSTOMER SERVICE. NO REPLY TO COMPLAINT. USELESS TECHNICAL SUPPORT(my 8 year old daughter could do better). BAD POOR USELESS RUBBISH DO NOT SIGN UP LACK OF CUSTOMER SERVICE plus many more four letter words that i shall refrain from using.

Talktalk free broadband is a joke! What more can i say. If it seems too good to be true, it usually is!

Phone works fine. Broadband DOESN'T. Email doesn't.

You Cannot get through to customer service even though it's premium rate.

They Do not reply to complaints made by mail or e-mail.

And believe it or not, I spoke to OFCOM and they just don't want to know!

Advice to anyone thinking of switching - DO NOT SIGN UP - YOU WILL REGRET IT FOR THE NEXT 18 MONTHS!!!

TALKTALK and the CARPHONE WAREHOUSE will regret it forever after, as I like many others will never ever ever ever ever! use them ever again!!!