welovetalktalk:hello,

I work for talktalk, and i think we are making progress. Speaking to Ofcom isnt really the way forward though, as they are only a regulator, they dont own your phone line, or the telecommunications network. The best way to voice your opinion is to the Customer service teams over the phone, or by email. Or wright to the head office address.

regards,

Hmmmm, I don't know what kind of wool they've pulled over your eyes, It must be high grade, unlike the service. But have you ever, as a customer, tried to contact customer service? I very much doubt it.

I have better things to do, such as tell the world what a bag of tripe your service is, than spend an evening on hold only to be disconnected by some moron who can't cope with the sheer volume of dissatisfied customers they've had to deal with all day.

A service should NOT be advertised, if it is below a satisfactory standard and demand for it cannot be supplied.

We, Talktalk's customers are paying to be guinea pigs. That is fundamentally wrong.

No offence to you personally, but please open your eyes!

regards,