Hi, well coming back after being on holiday for a week we still have no phone and apparently now our phone line doesn't even exist.

According to DST they cannot activate the line because it doesn't exist. About 2 weeks ago when I signed up to them and they did a line test it did exist but when they tried the other day it doesn't any more.  BT confirm that the line does not belong to them and Talk Talk confirm that that line is not theirs either. So now we are in no mans land with telephone companies saying we do not even have a phone socket in our house - which is not true.

My flatmate was told by BT that they could send an engineer around the set up the line for £125 and that we have to sign a 12 month line rental contract with them for this priviledge. So we are back to looking at our options.

I'll let you know how we go. We are also looking at the Virgin route now too.  Plus after all this is looks like we might also lose our telephone number.. sigh.