Jalexa:

I know about the Credit Expert membership fee. Rewards Now explicitly stated by telephone and in an e-mail that there is such a screen. The only time I have ever entered account information directly onto any PC was for the Credit Expert 'service'. I relayed RN's reply to Credit Expect, which is why I find CE's denial and general nonchalant attitude infuriating, and actually quite insulting.

I suggest that anybody else finding themselves unwittingly subsidising RN addresses the directors' office at Credit Expert directly. This might, just, persuade someone that it is not paranoia or incompetence on the victim's part. £2? For myself, I may have insolvency problems but I am no longer willing to help pay the salaries of staff of credit reference agencies, let alone bogus companies.