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Re: Problems with DLC (Direct Legal & Collections)

  •  Wed, Oct 14 2009, 12:10 AM

    Re: Problems with DLC (Direct Legal & Collections)

    First time writer and feel I need to get this off my chest.

    My son has just received a letter from this company wanting £400 plus for an account which was opened in June this year - when he contacted them thay gave some info but not all requested - we told them we would contact Orange to see if we could resolve the matter, we then contacted Orange and the refused to help as we were unable to give the address to which the account was opened -

    Oh I forgot to mention, my son did not open the account and has lived in with old mom & dad all his life and yet to move out - when we continued to request info about the account from Orange, they refused to give any info as the debt had been passed on.

    We then contacted DLC again informing of the situation, they would not confirm the address as we could not give them it. when I requested how they made the leap from one address to another, they informed they had done checks against my sons name which lead them to my present address - after banging my haed against a brick wall we decided that the next course of action was to report this as identity theft to the local police station - although they were helpful, they would not investigate as the debt was between Orange and the person who signed the contract.

    The next thing I believe, is to go to a solicitor and nub this in the bud before it gets any further.

    Will let you know how we get on

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