I HAVE BEEN WITH DEBTCALL FOR A FEW MONTHS AND I AM ON THE "NOMINAL PAYMENT SCHEME", WHICH MEANS I PAY THEM ABOUT £18 AND £1 PER DEBT AND THEY DISTRIBUTE THE MONEY AND COMUNICATE WITH THE DEBTORS ON MY BEHALF.

I RECIEVE A STATEMENT EVERY MONTH SAYING WHO THEY HAVE PAID.

LAST MONTH I RECIEVED A LETTER FROM ONE OF MY DEBTORS SAYING I HADN'T PAID THE £1 AS AGREED, BUT THE NEXT DAY I RECIEVED A STATEMENT FROM DEBTCALL SAYING THAT IT HAD BEEN PAID, SO I THOUGHT THAT THEY MUST HAVE RECIEVED THE PAYMENT AFTER THE LETTER WAS SENT SO LEFT IT THERE.

THIS MONTH I RECIEVE A LETTER FROM THE DEBTORS SOLICITORS SAYING THEY WANT FULL PAYMENT IN 7DAYS.
SO THIS TIME I THOUGHT ID PHONE DEBTCALL AND TELL THEM ABOUT THESE LETTERS.

I TRIED THERE 0800 NUMBER FROM THE INTERNET, NO RINGS JUST SAYS "CALL REJECTED" AND BEEPS.
SO I EMAILED THEM AND ADDED TRACKING TO THE MESSAGE, MESSAGE DELIVERED BUT NOT READ.

PHONED THE DEBTORS SOLICITORS AND THEY SAID THEY RECIEVED A LETTER FROM DEBTCALL SAYING THEY WERE PAYING MY DEBTS AND THE AGREED REATE BUT NEVER PAID THEM.

I DON'T KNOW IF THEY HAVE PAID MY OTHER DEBTORS OR NOT, AND I DONT KNOW IF THEY ARE TRADING OR HOW TO CONTACT THEM.

I HAVE ONLY JUST FOUND OUT THIS WEEK ABOUT IT SO WILL BE CALLING MY OTHER DEBTORS TO FIND OUT.

HAS ANYONE ELSE HAD ANY PROBLEMS, WHAT CAN I DO, WHAT IS THE BEST CALL OF ACTION?

I AM REALLY WORRIED AS THOUGHT ME AND MY FAMILY WERE STARTING TO GET SOMETHING SORTED, AND NOW FEEL LIKE I HAVE BEEN RIPPED OFF AGAIN.

PLEASE HELP??

GARRYUK1978