I HAVE BEEN WITH DEBTCALL FOR A FEW MONTHS AND I AM ON THE "NOMINAL PAYMENT SCHEME", WHICH MEANS I PAY THEM ABOUT £18 AND £1 PER DEBT AND THEY DISTRIBUTE THE MONEY AND COMUNICATE WITH THE DEBTORS ON MY BEHALF. I RECIEVE A STATEMENT EVERY MONTH SAYING WHO THEY HAVE PAID. LAST MONTH I RECIEVED A LETTER FROM ONE OF MY DEBTORS SAYING I HADN'T PAID THE £1 AS AGREED, BUT THE NEXT DAY I RECIEVED A STATEMENT FROM DEBTCALL SAYING THAT IT HAD BEEN PAID, SO I THOUGHT THAT THEY MUST HAVE RECIEVED THE PAYMENT AFTER THE LETTER WAS SENT SO LEFT IT THERE. THIS MONTH I RECIEVE A LETTER FROM THE DEBTORS SOLICITORS SAYING THEY WANT FULL PAYMENT IN 7DAYS. SO THIS TIME I THOUGHT ID PHONE DEBTCALL AND TELL THEM ABOUT THESE LETTERS. I TRIED THERE 0800 NUMBER FROM THE INTERNET, NO RINGS JUST SAYS "CALL REJECTED" AND BEEPS. SO I EMAILED THEM AND ADDED TRACKING TO THE MESSAGE, MESSAGE DELIVERED BUT NOT READ. PHONED THE DEBTORS SOLICITORS AND THEY SAID THEY RECIEVED A LETTER FROM DEBTCALL SAYING THEY WERE PAYING MY DEBTS AND THE AGREED REATE BUT NEVER PAID THEM. THEY HAVE NOT PAID MY OTHER DEBTORS. I HAVE CALLED THEM AND MOST OF THEM BUT TWO AGREE TO STICK WITH THE £1 PER MONTH PLAN, BUT 2 HAVE SAID THEY WANT AN INCOME EXPENDITURE FORM AND MORE MONEY, AND BOTH WORK ON BEHALF OF HALIFAX WHICH HAVE BEEN A NIGHTMARE WITH PROTECTION PLANS AND PAYMENT AGREEMENTS SINCE I FIRST GOT IN TOUCH WITH THEM. HAS ANYONE ELSE HAD ANY PROBLEMS, WHAT ELSE CAN I DO, WHAT IS THE BEST CALL OF ACTION? I AM REALLY WORRIED AS THOUGHT ME AND MY FAMILY WERE STARTING TO GET SOMETHING SORTED, AND NOW FEEL LIKE I HAVE BEEN RIPPED OFF AGAIN. GARRYUK1978