Hi
Sounds like I had a lucky break thankfully I got a very helpful Australian girl who saw the madness of it all bless her,on another note I had`nt realised it was Tiscal ,I was about to sign up with them as they have the best value for money on bundles at the moment, we have a very limited coverage in our area and many of the better providers do something that piggie backs a BT Line which works out more expensive ,then again maybe they would`nt want my money,after being such a persistant pest