Hi Folks,I have got my problem with Pipex sorted but felt I had to add my own story ,this dates back to 2006. To cut a long story very short.I decided to change my provider knowing that my contract ended in Nov 2006,or so I thought !!! I quote no madamn your contract is running until March 2007 as you upgraded your package with us March 2006 to 8mb, my reply to this we live in a rural area and don`t even get 2mb on a good day,further more I had`nt upgraded the package the rather polite gentleman then proceed to tell me my husband had agreed to the upgrade,this was unbelievable as my husband had been in hospital unable to walk for two months and heavly sedated so I think the last thing on his mind would have been upgrading the package,Defeated I gave up and waited till March 2007 here we go again !!!!

I requested my Mac code everthing seemed to be going smoothly,then the final bill came £56 which was for the billing peroid after I had cancelled my subscription, which I hasten to add I did not owe .After several messages left on my phone constant phonecalls to and fro , threatening them with Watchdog ,they wanted me to pay a bill that I did`nt owe so it would clear the account and they would refund me the money .Needless to say 4 months later they gave up and this was me cutting the story short.