Pipex couldn't communicate if their very lives depended on it.

Look, this is simple. Pipex, Tiscali, Toucan, TalkTalk, AOL ... all of them are ISP parasites and need to be regulated (or preferably shut down). The only legitimate ISP is one that actually owns the cable that goes between your home/office and the telephone exchange. Anyone else is an "also ran" who is dependent on someone else's systems and someone else's technical people.

If you want to pay pennies for a state-of-the-art service, then expect the rubbish that comes with it. Quality costs and I am not saying that BT has all the answers, but I never get the run-around from them. If there is a fault,I speak to a UK call centre and get an answer within minutes or an engineer within hours. Yes, it is not cheap, but the difference is phenomenal.

Pipex WERE one of the best. Now they are one of the worst. Stay away.

SHARK!