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Re: phones2udirect cashback claim

  •  Fri, Nov 30 2007, 6:05 PM

    Re: phones2udirect cashback claim

    Please could you clarify the following:

    Phones2udirect - Customer Service FAQ say:

    To apply for your cashback, you will need to refer back to the terms

    and conditions agreed to at the point of purchase for full details on

    what is required and when, however the following general rules always

    apply.

    • The first application is made by sending in the bill for month 6.



    However,

    On T & C page for Cashback and Free Line Rental Offers it says:



    N.B. For clarification the 6th month's invoice is classed as the first

    airtime bill issued after you have had the phone for a period of 180

    days from the date of connection
    (inclusive). Subsequent bills will be

    the first ones issued after each 90 day billing period, with the first

    period commencing from day 180.



    Clarification required:

    Bill for the month 6, comes before 180 days are complete. So if I have

    to send the first airtime bill issued after I have had the phone for a

    period of 180 days, it will be the 7 the bill. This is because the

    bills are issues 30 days in advance.

    Please could someone advise me on this. Thanks 

    • Post Points: 20
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