Hi, Juan

 I  agree with you  Phones  4u is nothing more than 'Phones 4Loony' as portraied in their TV advert. It matches them actually.. Lets carry on our campaing against poor and horrible treatment & poor services of Phones 4u to their customers.. what we can do (if any of you suffer from the poor services of phones 4 u )

1. wirte to their customer relations department : phones 4u e mail is : customerrelations at phones4u.co.uk

launch a formal complaint. This will make you eligible to take your case legally to complaint to Office of Fair Trading, or OFCOM, OFTEL, OTELO

2. Write to as many internet forums as possible to highlight the poor services of the Phones 4u company. and explain your story in details so that fellow customers of phones 4u will not suffer the same and WE CAN STOP THE PHONES 4u to demand unlawfull amounts of monies from their customers.

3.  as I mentioned in my earlier posting Phones 4u actually has their own insurance company., great trick from phones 4 u under the name. the Policy Administration Insurance.. Dont be fooled  you have to pay 50 pounds excess feee if your phone goes faulty...

Phones 4 u  belongs to the CAUDWELL group.. make sure that you write an e mail to them to complain as well. DONT FORGET to include the links that you complained in the INTERNET FORUMS.. so that they know you are publisizing your situation and bad expereinces that you suffer from Phones 4u company. their e mail is :

info  AT  caudwell.com

4.  fax your complaint and attach the internet links that you complained..  Phones 4u  fax number is: 01782677209

5. Write  your stories to  consumer newspapers

6. DONT GIVE UP!!!