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Re: Phones 4 U - 14 day return policy

  •  Wed, Nov 28 2007, 8:32 PM

    Re: Phones 4 U - 14 day return policy

    Hi
    Thanks for the heads up

    I took took out 2 contract just on friday 23 nov at PHONES4U Kirkcaldy store

    £45 month with free n95 v2 18 months x2  700 talk 3000 text 120mb internet

    so friday morning had to buy myself out of 2 existing vodafone contracts  to get and request pac( they would not upgrade with  free phone)

     

    friday afternoon

    and off to phones4u to get the free phone i,e. £45 month with free n95 v2 18 months x2 Kirkcaldy store

    (working out cheaper than vodafone)

    One of the chagers was not working so Sat morning   went in to  glenrothes phones 4u to get charger replaced but would not replace the charger  only do a complete box swap which meant a new phone etc

    i was confused and most irritated as to why could not just change charger but they were adamant 

    Monday vodafone retentions ask why i request pac and i say i would stay if £25 month with free n95 v2f

    present tarrif £25 month 200 talk 200 text (which i dont use) however will add the internet 120mb @7.50/month

    vodafone says ok i can do that ( brilliant) i take that

    oops i need to get out of phones 4u contracts

    aha i thinks i take no chances after reading your thread on the crafty of phones4u, and went to glenrothes phones4u managed two box swaps walking out with 2 new phones packaged perfect haha

    one for the pack faulty charger and one for the ( other phone which was cutting off when i was talking/phoning (sheepish face)

    i walked out off glenrothes with 2 new boxed phones due to their dumb nippy policy

     

    went to Kirkcaldy and with an unhappy manager i terminated the 2 contracts on 14 day returns policy 

    He was pi**ed i had 2 new phones 

    first he tried to say i would be billed for 1.5 months (not)

    Then he hits me with my credit rating will be hammered (not)

    then he tries to hit me with ok i can cancel but you will need to come back tomorrow

    So i left and returned 10mins said i phoned consumer direct and i was entitled to have the contract terminated NOW

     so i got 2x TERMINATION!!!!! with phones4u

     

     

     

     

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