huckster:

Hi

I have heard some horror stories before about this company. Why are they still an AA approved service centre and how did they win awards e.g. Retail Motor Industry Federation repairer of the year 2008.

Perhaps you should also copy in the AA and the federation about your experience.

Huckster

Hi Huckster - You're absolutely right, which is why I contacted the Nationwide Autocentre Partnering Manager at the AA and have alerted him to what's been happening.

What was rather interesting was the fact that I mentioned I was going to have discussion with this exact person at the AA and one of the senior managers contacted this person in attempt to pre empt our meeting! At the moment there are alarm bells ringing and guilty signs all over that organisation.