it really doesnt surprise me at all. Stephen, why dont you come clean and explain Talktalks policy with existing customers and the switching of lines to higher contention rates (slower speeds, more problems like dropping out etc.)?

Talktalk are the worst ISP i have had the displeasure of dealing with. You know the old addage, 'nothing in this life is free'. Talktalk make up the numbers with premuim rate support lines to inexperienced support staff, you end up spending more on calls than your broadband costs as they pass you from department to department, BEWARE. And i am talking from experience.