The Icelandic govenrment are supposed to cover UK depositers in Icesave upto c.£16k but I believe that this does not extend to the offshore subsidiary. The UK protection plan does not apply to these deposits. Hopefully, the company will continue operations as a going concern and Guernsey residents should get some protection from the States of Guernsey in the near future. We'll just have to wait for an announcement. I am not sure whether Citizens Advice would be able to help.