I once had dealings with LOL some years ago. They promised delivery of the new suite on a specified date in October 2006. One week before the delivery they rang to say that the suite would be delayed due to import reasons and it would be another mopnth before it arrived. I telephoned the manager saying as they could not get the suite to my house in the alloted time they had broken the contract and as i result I no longer wanted the suite and please do not attempt to deliver it. The manager said he understood and could I put it in writing to confirm. This I did and got a letter back saying I could not cancel the contract. I immediately telephoned their head office and spoke to a snotty woman who said I had no rites of cancellation. I explained as they were making me wait another month they had broken the terms of the agreement so I was cancelling. I also informed them that they could attempt to deliver this suite any day they liked but did not have my permission to put it on my property. It would be left on the front street and the council would be informed of who left it there. I also wrote a letter to the finance company telling them I was refusing delivery of the suite and they had to cancel the agreement. Sent by registered post!!! LOL telephoned a few days later to tell me they had found me one and I told them to shove it.

This company are a shower of sh*te.

You need to contact Trading standards and your local CAB. Get as much information as you can. Send a letter to the finance company by recorded post and keep a copy. Surely you cant enter into a financial agreement if you havent had the goods.

Surely when a company goes into administration all the rules change. If they are in administration how can they still be able to fulfill any orders?. Either they are trading or they are not.

Look on the debt forum on this site and see if you can get any reference to LOL - you may pick up some interesting pointers...

Good luck.