It's lovely to keep seeing familiar faces popping on here, and I hope everybody's doing well.
Well, my post-Icesave ISA saga has finally, yes just finally, been concluded. Following on from when I posted in January, this isn't so much an Icesave enquiry post, more a Skipton rant.
Last summer Skipton made a time limited offer to open a fixed rate ISA at 6.5%, which I jumped at. I transferred in another ISA I had, but left the Icesave one alone because I didn't want to mess about too much and wanted a quiet life!!
So last year when I got my Icesave certificate I went to pay my cheque into my Skipton account. After waiting around and being pushed from pillar to post while they lost my original transfer forms but didn't tell me.............followed by a long story of phone calls, writing and visiting branch, they opened a new ISA at 2%. I complained that I hadn't asked or signed for this, and they then dropped the bombshell. I wasn't allowed to transfer in another ISA after last summer's cut-off date. Nobody had told me at the time, only that to open an account was during the limited period, and nobody had told me when I went to pay in to it in December. I was only told this over the phone, and when I asked if the branch had any literature on this account or anything at all in writing about the conditions, I was told they didn't. I complained about this and the fact that I had missed out on other good offers last year while under the impression I didn't need them. I then transferred this new ISA out as a damage limitation exercise. More correspondence.........more waiting.......etc.
I also then wrote a formal letter of complaint about the lack of information, mistakes etc. and lost interest.
My transfer recently went through, and I have received an apology and an offer of compensation for my lost interest and expenses, which I have accepted.
So at last my ISA story is over, and I just have to wait until June for my Icesave fixed rate accounts to mature. Then comes the problem of where to save next........................