Dacouch I called the insurers today and asked the psoition with my claim i.e any enquiries. They said its all complete I need to send the the rest of receipts the loss adjuster asked for and I should hear from them with a settlement figure. Is this correct as they have not said anything to me about being under insured the door lock or any problems. I find this odd. When they say settlement can they challenge it being underinsured at this point. Also I thought Halifax used their suppliers to purchase the goods. Im starting to think something is wrong.