Hi ITmanic. I am not surprised you were given the wrong information. Not because of Abbey but simply because of the poor service sales advisors offer in general. For what is worth, my advice is to do all your research online first. I usually download the T&Cs and interest tables for future reference. I will keep having an high interest account with Abbey and A&L (on my name or my wife's) and do the "money in/out" trick because the return is good. However, I suggest you use your tax free allowance in any case. The interest might be low but consider the following: 1) the higher the amount, the higher the bonus: you might get a better deal next year; 2) your ISA sounds like a long term saving. Mine certainly is. When interests will go up again a bigger pot will pay off. Lose your tax free allowance and you won't be making up for the bad years when interests were low. I'll be going for a Natwest ISA this year (transfer in and no penalties).
K