Thanks again for your advice. I have rang trading standards and guess what the mob.com or mobile solutions as it is called has gone into liquidation. They have advised me to pass all my information onto North Yorkshire trading standards where the company is based. I told them that I find it hard to believe that this company is still trading on the net. I also range Network 3, I did not let on what I I had learnt from trading standards. They again informed me that they no longer trade with this company but did not tell me why. They have taken my phone number this time and advised me that they will ring me back after they have spoken to a manager. I am still waiting for the call, but I will let you know the outcome.

May I advise all users of mobile phones not to get involved with this company or order anything on line as they have ceased trading.