Hi my husband had suffered a traumatic accident in our sons garden, when he was removing some shrubs. One of the plants was within a plant support system, which consisted of a length of coiled spring wire supported by a garden cane. The support system could not be seen as it was engulfed by the plant. On attempting to lift the plant the spring recoiled straight into my husbands left eye, resulting in the eye being totally flattened.. This horrific injury has required up to date 11 operations and he is virtually blind in that eye. This accident happened in November 2006, and my son reported this to Nationwide his buildings insurer. A loss adjustor came to his property but said that no negligence could be proven therefore no claim! I realise that over 2 years have elapsed since the accident but we had no idea at the time that it was reported,the extent of the injury,David had his 11th operation yesterday. I am asking therefore if it is possible that we were badly advised by Nationwide and would my sons building insurance not include public liability? I s there anything we can do to make a claim. I really would appreciate your help. Thankyou in anticipation. Jennifer Adams