Hi all,

I really hope somebody can help me.

I currently having trouble with a company called Triton Credit services!! After reading alot of the threads on this website so are alot of people.

It started at the beginning of the year when the DD was removed from my internet banking to which I recieved no explanation why this happened (Natwest internet banking!!) which affected my payments to my Natwest Credit Card!! After serveral phones calls back & forth to Natwest Credit card they said a new DD mandate would be sent out to me, which they didn't!! I know I should have been more proactive with getting a new DD set up but felt as I wasn't to blame they have to correct this......................more fool me!!

I have had an ongoing battle with Natwest Credit card as I haven't recieved any letters/statements from them since 2004 they have my address details but I still have no got anything from them!! I've checked with my previous 2 addresses & they have recieved no correspondence from Natwest. After explaining this several time to them the latest Customer service person was very rude & said "YOUR LETTERS ARE BEING SENT TO YOU!!" They have no record concerning the DD mandate being sent out.........what a suprise thats their typical tactic they have no record!! So they have apparently sent out a DEFAULT NOTICE , warning letters as well as a termination of my account letter. Can I ask for these to be sent out to me recorded?

Well cut along story short Natwest have terminated my account & passed my account to Triton. These guys are complete jokers!! First of all they told me they wouldn't accept less that £1,600 per month to which I said no way!! After which I recieved a letter from Green & Co solicitors threatening court action but would be give me one last chance!! I phoned them up to a very chav sounding girl who answered the phone with "Hi!!" & I offered the the amount of £160 to which they accepted!! A big difference from £1600. I find it really bizarre that I'm getting letters from Triton/Green & Co but not Natwest.

I probably haven't covered everything but any help anybody can offer would be a great help.

Many Thanks

Leon >:o)