I too have had a nightmare with Heathrow Engines.

I first called them December last year and needed the job done quickly.... i had little time to compare quotes as it was just days before xmas and needed it back for the busiest time of the year! I googled reconditioned engines and they were a sponsored link at the very top of the page... with no time to research I called them up and accepted an inital quote of around £1100 for a reconditioned engine (or so i thought), this turned into over £1600 with all the bits they decide to add on after they havew taken ur engine apart.

Within the space of 100 miles (and after them having it far longer then agreed) the engine warning light came on, 10 months later and 5/6 journeys back to them, the electronic devise used to read the engine fault kept saying it was the Cat convertor.... i therefore chnaged the cat convertor at a cost of £200, but this did nothing, the engine light came on another 3 times and each time i had to pay £20 to get it re set and also being told by HEC to put cat cleaner in which i did.... but suprise suprise it did nothing.

Since the summer i kinda gave up and kept running the car in the mean time seekign advice from Trading Standards, they have advised i contact my credit card company. But they also advised I give them a chance to put it right.... so i did i gave them my car 4 weeks ago and toild them it had gone through 5 litres of oil and it was coming out the exhaust not the gasket like they had continued to tell me (all lies which i later found out). They called me to say they were sticking another engine in... i was pleasntly suprised. I should have known i returned from holiday sunday and picked the car up yesterday .... low and behold 90 miles after the warning light is back on.

I called 'Kevin' what a guy he is... to be told to monitor the oil level and we will take it from there. I now plan to monitor the oil level, i know it will be leaking oil, i then plan to ask them for a refund as this will be seen as following due process, when they refuse I will go to my credit card company and seek a refund.

DO NOT USE HEATHROW ENGINES. They are rude and wouldnt know what customer service is if it hit them in the face.... once they have ur money that is it, i live in Essex and had to take 5 days off work to go back 5/6 times and each time sit there for 2/3 hrs in the cold for them to give me a load more lies. I wish i had gone to Dagenham Ford and paid the little extra knowing i would have got a far better quality of service and after sale service.....

Heathrow Engines should be shut down they are what give the car industry/ mechanics/garages a bad name..... i wish i had never got involved they have cost me well over £2000 and i have an engine just as bad as before.... learn from my mistake and dont give the *** your money.

Leigh