I work for Orange sales and loyalty department. its possible your application was passed to credit referalls then declined as your not on electoral register at the addess you wanted to take contact out at. try applying for a sim only- there the 30 day contract, the credit checks are much easier to pass as there isnt the cost of a £200-£300 handset involved. Once you have passed with sim ony, your are guaranteed a long term contract after 3 months. the only other alternatives are to apply through orange retail with proof of id. hope this helps.