hi i have been having problems with this company since april, i dont have the phone anymore as i sent it back in the 10 days free time i had and the phone was never turned on as it was faulty but i have been getting bills eventhough i have been on the phone lots of times waiting for trading standards to contact me by tue next week, this is so deppressing and i am worried as i to have recieved a letter from the dept collecting agency, i would be willing to talk to the paper about this