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Re: Extremely HIGH Eon Gas bill- Can anyone help?

  •  Fri, Feb 20 2009, 1:29 PM

    Re: Extremely HIGH Eon Gas bill- Can anyone help?

    Hi annelinor

    Were your bills estimated previously? if they were this may be a catch up bill.

    I'd speak to your supplier, you can ask for the Energy Efficiency department, they will be able to look at your usage and establish if there is a problem. They will be able to see where the energy is being used, I'd have a list of appliances and what you use to hand when you call.

    I'd also ask if they have any better tariff for you, as you are on a pension or any further services or help that would be beneficial to you. Some times customers are entitled to things they just don't know about.

    However small everything does help.

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