stampy jim,

A bill for £533 in the latest quarter (i.e. Nov - Feb) isn't surprising. The average UK energy bill (before recent reductions) stood at £1,300 with approx. 40% of that annual bill being spent in the Winter quarter = £520.

It is for this reason we've been encouraging all customers, where possible, to move to a monthly direct debit arrangement on their energy supply. By doing so, you spread the costs evenly across the year whilst also benefiting from greater discounts due to the reduced admin costs to the supplier.

My biggest concern is that many customers will pay for these bills using a credit card and therefore end up paying interest on their recent energy bills. Again, strengthening the case to pay by MDD.

In terms of using your E7 meter, you need to ensure you are using atleast 20% of your overall energy during the E7 hours i.e. 1am - 8am.

Hope this helps.