Hi Jamie.Campbell,

Using an average of 34 kWh per day is certainly possible for an all electric property, however I am not saying this is definitely correct. Each case is individual and everyone uses different amounts. An average sized storage heater for example will use around 2-2.5 kWh so if you have this on for 7 x 2.5kWh you have 17.5 kWh used straight away before water heating and other appliances are looked at.

As I say it is possible to use this amount of electricity.

My advice is to look at the other aspect of this and ensure that the bill you have had is correct in respect to the readings and meter details used.

I’d certainly demand access to the meter room and ask which meter the landlord/caretaker is reading for your flat. Take the E.ON bill with you and check the serial number on the bill matches the details on the meter he’s been reading.

If the two sets of details don’t match, contact E.ON immediately to have this rectified.

If the details are correct, definitely look at your current bills and the amount you are paying to avoid this happening again. Also ask your new supplier for guidance on how to use the storage heating and water heating as effectively and efficiently as possible.

If you struggle to pay the final bill from E.ON contact us and discuss setting up a payment arrangement to help make the payments manageable for you.

Brian